Shipping Policy

Thank you for shopping at LVL. We are dedicated to delivering your orders as quickly and smoothly as possible. Please review our shipping terms below:

1. Processing Time

  • All orders are processed within  2-4 business days (excluding weekends and official holidays).

  • You will receive a confirmation email and a tracking link once your order has been handed over to our courier.

2. Shipping Delivery & Timeframes

We ship across Egypt.  Delivery times vary depending on your location:

  • Major Cities: 2 to 4 business days.

  • Other Regions : 3 to 6 business days.

3. Shipping Rates

  • Shipping fees are calculated at checkout based on your delivery location.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email . You can use this number to track your shipment directly through our delivery partner's portal.

5. Cash on Delivery (COD)

We offer Cash on Delivery for your convenience. Please ensure you provide a valid phone number and exact shipping address at checkout so the courier can reach you easily.

6. Missing or Damaged Packages

If your package arrives damaged, or if you experience any unexpected delays, please contact our customer support team immediately.

7. Contact Us

For any inquiries regarding your order’s shipping status, please reach out to us:

  • Email: 

    Thank you for shopping at LVL. We are dedicated to delivering your orders as quickly and smoothly as possible. Please review our shipping terms below:

    1. Processing Time

    • All orders are processed within 1-2 business days (excluding weekends and official holidays).

    • You will receive a confirmation email and a tracking link once your order has been handed over to our courier.

    2. Shipping Delivery & Timeframes

    We ship across [اسم البلد، مثلاً: Egypt / Saudi Arabia]. Delivery times vary depending on your location:

    • Major Cities: 2 to 4 business days.

    • Other Regions / Rural Areas: 3 to 6 business days.

    3. Shipping Rates

    • Shipping fees are calculated at checkout based on your delivery location.

    • Free Shipping: We offer free shipping on all orders over [اكتب المبلغ هنا لو بتعمل شحن مجاني، مثلاً: 1000 EGP / 300 SAR].

    4. Order Tracking

    Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment directly through our delivery partner's portal.

    5. Cash on Delivery (COD)

    We offer Cash on Delivery for your convenience. Please ensure you provide a valid phone number and exact shipping address at checkout so the courier can reach you easily.

    6. Missing or Damaged Packages

    If your package arrives damaged, or if you experience any unexpected delays, please contact our customer support team immediately.

    7. Contact Us

    For any inquiries regarding your order’s shipping status, please reach out to us: